Payment and delivery
PAYMENT AND DELIVERY IN UKRAINE
SHIPPING AND PRODUCTION TIMES:
Order shipping: If the product is available, it will be shipped within 1-3 business days.
Individual and corporate table orders:
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Ordering standard models (variants presented on the website): when ordering from 1 to 10 pieces, delivery/shipment is carried out within 3 weeks.
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Custom orders: if you need a table with a wooden top made to a custom size or metal products made to a non-standard size/color, the production time is up to 5 weeks.
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Corporate orders: production and delivery times are calculated individually depending on the configuration and quantity of products.
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Production of products from acoustic PET material: production time - up to 14 calendar days.
PAYMENT METHODS:
1. Online payment:
- You can pay with a Visa/MasterCard, ApplePay or GooglePay payment card for your order on our website.
- Payment is made through the secure Plata by mono system.
2. Cashless payment:
- Payment to the current account of a legal entity.
3. Payment upon receipt (postpay):
- You can make payment upon receipt of the order from the carrier "Nova Poshta". The commission for cash on delivery is paid by the buyer according to the tariffs of the company "Nova Poshta".
4. Purchase in installments from Monobank:
- Possibility of payment in installments up to 4 months without overpayments.
5. Payment terms for custom-adjustable tables:
- Prepayment of 30% of the total order amount.
- The balance is paid after the table is ready or before sending to the current account, or upon receipt via the cash on delivery service from Nova Poshta.
PAYMENT AND DELIVERY: TERMS AND CONDITIONS FOR THE POSTPAYMENT OPTION
1. Payment by cash on delivery (cash on delivery):
Available for all products.
- For chairs, tables, height-adjustable table frames and floor stands, a prepayment of UAH 2,000 is required. The buyer pays the remaining amount upon receipt of the order to the courier or at a Nova Poshta branch.
- For all other products, cash on delivery is available without prepayment.
2. Payment by cash on delivery (cash on delivery) when sending custom orders (custom-made tables) across Ukraine and Kyiv
For custom-made tables, a prepayment of 30% of the total order cost is required. The buyer pays the remaining amount upon receipt of the finished product.
PLEASE NOTE:
When choosing cash on delivery (cash on delivery) through Nova Poshta, the service fee is charged according to Nova Poshta (NovaPay) tariffs.
DELIVERY IN UKRAINE
DELIVERY METHODS:
Delivery of electronic height-adjustable desks, height-adjustable frames and ergonomic chairs:
When ordering these products, delivery is free to your door.
In Ukraine: Delivery is carried out by the transport company "Nova Poshta".
In Kyiv: Additionally, free installation is provided, which is carried out by a representative of the TEHNOTABLE company.
Delivery and installation are carried out on weekdays from 9:00 to 18:00. The time interval (2-hour window) is agreed with the client the day before delivery or installation.
PLEASE NOTE: moving and assembling the table is free of charge if there is a lift. In other cases, the conditions are discussed individually.
IMPORTANT : carefully inspect the order upon receipt. If any damage is found, a non-conformity certificate is signed with a Nova Poshta representative. Claims are not accepted after receipt of the goods, with the exception of hidden defects and factory defects that could not be detected immediately upon receipt.
Delivery of accessories and other products from our online store:
Pickup : You have the opportunity to receive your order in our Showroom at the address: Vyshneve, Kyiv region, Kyivska st. 29 from Monday to Friday during working hours 8:30-16:00.
Delivery with a table : When ordering with a table, delivery to the door of the total order is free.
Separate delivery: When ordering separately, delivery is carried out by the transport company "Nova Poshta", the delivery cost is paid by the buyer.
IMPORTANT: carefully inspect the order upon receipt. If any damage is found, a non-conformity certificate is signed with a Nova Poshta representative. Claims are not accepted after receipt of the goods, with the exception of hidden defects and factory defects that could not be detected immediately upon receipt.
INTERNATIONAL PAYMENT AND SHIPPING
PAYMENT TERMS:
- The customer pays 100% of the order cost on the website or to the current account according to the invoice issued.
DELIVERY TERMS:
- The service of delivery of orders abroad is provided by the company "Nova Poshta". The cost depends on the tariffs of the logistics company and is paid by the Customer.
IMPORTANTLY: All costs for customs clearance of the goods in the country of receipt of the order, as well as customs and brokerage services, are paid by the buyer.